Returns & Exchanges

Your comfort matters to us. If you receive an incorrect, damaged or defective item, please contact us promptly with your order number and clear photos or video of the item and packaging.

Important hygiene notice

For hygiene reasons, eligibility for returns or exchanges on innerwear depends on the item condition and applicable store policy. Items should remain unworn, unwashed and in their original packaging with tags intact.

Before returning an item

Please contact our team first. Do not send an item back without confirmation and return instructions from DALAMI.